Outlaw Plumbing LLC ("Outlaw Plumbing," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following personal information from customers and website visitors:

• Name

• Phone number

• Email address

• Physical address

• Service location information

• Information submitted through contact forms

• Information provided through phone calls, text messages, emails, or service requests

• Payment and billing information when applicable

How We Use Your Information

We use the information we collect to:

• Schedule and provide plumbing services

• Communicate regarding appointments and service requests

• Send estimates, invoices, and service-related updates

• Respond to customer inquiriesImprove our services and customer experience

• Comply with legal and regulatory requirements

SMS Communications

By providing your mobile phone number, you consent to receive text messages from Outlaw Plumbing regarding appointments, service updates, estimates, invoices, account notifications, and customer service communications.

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

Outlaw Plumbing does not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our business, such as:

• Customer relationship management (CRM) platforms

• Scheduling and dispatch software providers

• Payment processing providers

• Communication service providers

These providers are only given access to information necessary to perform their services and are required to maintain the confidentiality of your information.

SMS consent is not shared with third parties or affiliates.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and property of Outlaw Plumbing, our employees, or our customers.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You may adjust your browser settings to disable cookies if desired.

Your Rights

You may contact us at any time to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of information when legally permissible

• Opt out of future communications

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Outlaw Plumbing LLC

Lubbock, Texas

Phone: (806) 392-0681

Email: outlawplumbingllc@gmail.com

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.